Your best customers are your best opportunities, if you know how to ask.
This simulation helps you master the art of the upsell. Not with cheesy upgrades or feature dumps, but through strategic timing, insight-driven positioning, and linking new value to past wins.
You’ll explore how to read client signals, introduce new offerings as natural next steps, and navigate internal dynamics, without ever sounding self-serving. Every call helps you balance genuine care with commercial goals.
You’ll encounter scenarios like misaligned timing, tight budgets, or political friction, and learn how to respond with empathy and strategy. You’ll also practice seeding value during QBRs and planting the right questions that lead to growth.
This isn’t about being pushy. It’s about helping your client grow, and growing with them.
