Retention isn’t automatic, it’s earned.
This simulation trains you to manage renewal calls with confidence, clarity, and control. You’ll learn how to highlight results, address silent dissatisfaction before it surfaces, and proactively remove obstacles before they turn into churn.
The game puts you into the seat of an account manager or success rep preparing for critical conversations. You’ll practice framing performance wins, responding to price pushback, and uncovering hidden blockers behind polite smiles.
You’ll also refine your ability to read usage data, align with client priorities, and renew the relationship, not just the contract. This training helps you turn renewals from administrative tasks into loyalty-building moments.
Retention is a skill, and this simulation makes it tangible.
