Step into the simulation and sharpen your edge where most salespeople stumble — cold calls. This immersive training is designed to transform hesitation into confidence as you practice breaking the ice with completely cold prospects. You’ll navigate real-world dynamics like gatekeepers, skepticism, multitasking buyers, and voicemail traps – all under simulated pressure. Each turn presents lifelike challenges rooted in outbound
Not every sale starts cold. This simulation is your practice ground for converting soft signals into solid deals. Here, you’re calling leads who’ve shown a flicker of interest, maybe a form fill, a page visit, or a past conversation. You’ll learn to gauge readiness, tailor your tone, and gently move prospects toward the next step. Every call hones your skill
The lead is hot. The clock is ticking. Can you close fast without fumbling? In this high-stakes simulation, you’ll practice managing fast-moving, high-intent conversations, like when a prospect requests a demo or hits your pricing page. You’ll need to confirm urgency, match their momentum, and lock in the next step before they drift. Each call will push you to skip
When someone refers you, you’re not starting from scratch, but you’re not guaranteed a win either. This simulation trains you to sell in the trust zone, that delicate space where credibility meets expectation. You’ll practice how to open without sounding like a script, build rapport without overstepping, and guide the lead without relying on the referrer’s clout. It’s a balancing
The event’s over, but the real game has just begun. This simulation trains you to re-engage leads after trade shows, webinars, or conferences when the memory is fading and inboxes are flooded. You’ll learn how to reference shared moments, avoid sounding like a mass mailer, and re-establish value in under 30 seconds. Each call challenges you to pace the conversation,
Your best customers are your best opportunities, if you know how to ask. This simulation helps you master the art of the upsell. Not with cheesy upgrades or feature dumps, but through strategic timing, insight-driven positioning, and linking new value to past wins. You’ll explore how to read client signals, introduce new offerings as natural next steps, and navigate internal
Retention isn’t automatic, it’s earned. This simulation trains you to manage renewal calls with confidence, clarity, and control. You’ll learn how to highlight results, address silent dissatisfaction before it surfaces, and proactively remove obstacles before they turn into churn. The game puts you into the seat of an account manager or success rep preparing for critical conversations. You’ll practice framing
When a customer is slipping away, you don’t need charm, you need clarity. This simulation focuses on the most emotionally charged call type: saving at-risk accounts. You’ll practice difficult conversations with clients who are frustrated, disengaged, or halfway out the door. You’ll learn how to uncover root causes, listen without defensiveness, and present honest solutions that restore trust. From rebuilding
Not all goodbyes are forever, and some of the best deals start with a second chance. This simulation trains you to win back former customers by confronting the past, reframing the present, and offering new reasons to return. You’ll explore timing, tone, and trust, without sounding desperate or dismissive. Every scenario tests your ability to address why they left, what’s
