Lead Under Fire When Systems Fail
When data centers go dark, leadership gets tested. This intensive simulation throws you into realistic IT disasters where every decision carries significant risk and incomplete information is the norm. You’ll learn to sequence fail-over procedures, coordinate data restoration, and manage communications across technical and business stakeholders.
Navigate crisis scenarios that escalate authentically: choosing between hot and cold backup options, managing executive panic during extended outages, and preparing post-mortems while systems are still compromised. Learn to engage cloud vendors effectively, handle regulatory disclosure requirements, and balance speed versus completeness in recovery efforts.
You’ll develop crisis leadership skills that extend beyond IT: maintaining team morale during extended pressure, communicating complex technical issues to non-technical audiences, and rebuilding stakeholder trust after service failures. Master the systematic thinking and calm decision-making that separate IT leaders from IT managers.
